Collaborative Team in Digital Transformation
EU platform for online dispute resolution
The European Commission provides a platform for online dispute resolution, which you can access at the following link: http://ec.europa.eu/consumers/odr/. As of February 15, 2016, consumers have the opportunity to use this platform for out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts or online service contracts. With the VSBG, the German legislator has decided not to oblige entrepreneurs to participate in alternative dispute resolution. We are not a participating company. You can reach our company by email at the address given above.